Refund policy

RETURNS AND REFUNDS
We do not accept returns and refunds. However, exchanges are possible.

TRADES
We will be happy to make an exchange in the event of a manufacturing defect, sizing error, etc.
For orders in Canada, it is possible to obtain a return label online or at a Canada Post office. Contact us at info@lapetiteingenue.com for the authorization number.
We are not responsible for packages lost by carriers.

If you wish to make an exchange, the product must not have been worn and / or washed, and be in immaculate condition, with its original label (s). Otherwise, the exchange will not be accepted and the product will be returned to the sender.
The product must be returned a maximum of 15 days after receiving it.

* PRODUCTS PURCHASED ON SALE / WITH A DISCOUNT CODE ARE NOT EXCHANGEABLE, THESE ARE FINAL SALES *


For any exchange, contact us via our email info@lapetiteingenue.com , and we'll be happy to help!